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Updated Fri Feb 3rd 2023, 18:40 UTC


A phone call to or from the conversation phone number.

Name Type Description
externalId string

The identifier for this call in Avalo.

direction string

inbound or outbound, depending on which side initiated the call

duration number

How long the call was

displayTimestamp DateTime

When the event was created

timelinePosition DateTime

Sortable field inticating the order in the timeline in which the event should appear

callRecordings hydra:Collection
conversation Link

The conversation that this event belongs to

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